Modern Bags takes Shipping very seriously. We use Startrack Express and Australia Post to deliver our products so you can rest assured once you place your order knowing it will turn up on time and in good condition. Shipping times are stated below. As long as you place your order before 1pm then you can expect it within the timeframe stated below depending on where you are.
You can track the whole process of delivery and contact us or Startrack Express / Australia Post for updates.
How long will delivery take?
Dependent on your location, delivery should take no longer than 1-8 Business days. Please see below for more accurate shipping times.
|State||Same Day Delivery||Express Delivery||Free Delivery|
|Melbourne||Same Day||Next Business Day||3-4 Business Days|
|Sydney||N/A||Next Business Day||3-4 Business Days|
|Adelaide||N/A||Next Business Day||3-4 Business Days|
|Brisbane||N/A||2 Business Days||4-6 Business Days|
|Victoria||N/A||1-2 Business Days||4-6 Business Days|
|New South Wales||N/A||1-2 Business Days||4-6 Business Days|
|South Australia||N/A||1-2 Business Days||4-6 Business Days|
|Australian Capital Territory||N/A||1-2 Business Days||4-6 Business Days|
|Queensland||N/A||2-3 Business Days||4-6 Business Days|
|Tasmania||N/A||2-3 Business Days||4-6 Business Days|
|Western Australia||N/A||4-5 Business Days||6-8 Business Days|
|Northern Territory||N/A||4-5 Business Days||6-8 Business Days|
Please Note: These delivery times are used as guidelines only and are in no way guaranteed by Modern Bags. We do not accept blame for late delivery by our Courier Companies. We endeavor to abide by these shipping times, however if for some reason out of our control, your order takes a little longer, we will do our best to advise you of this.
What if I need my order urgently?
Please contact us on #1300 764 011 or firstname.lastname@example.org and we will endeavor to do whatever we can to help. We can use same day & overnight courier companies if need be. Please let us know how we can be of assistance.
Where do you ship from?
Our warehouse and offices are located in Melbourne, Victoria.
What are charges for each city in Australia?
Modern Bags offer free shipping within Australia for all orders over $100. For all orders under $100 there is a $10 delivery fee no matter where you live in Australia.
Unfortunately we do not sell to customers outside of Australia & we do not ship to them either. If you are in New Zealand please check out www.modernbags.co.nz.
How do I track my shipping?
You can contact us via phone or email for your tracking number or we can track your order for you.
Change Shipping Address?
Once your order has been processed then unfortunately you cannot change your shipping address. It will be your responsibility to collect your item or pay re-delivery charges. Please make sure to take the time when entering your delivery details on the order screen.
Do I need to be at home to accept my order?
No, most of our deliveries will require a signature unless you state that our couriers can leave your parcel hidden at your front door or at another safe location on your property. You may choose to get your parcel delivered to work, which might be easier/safer.
Can I pick up my case?
Sure, you can collect your case from our Store on Chapel Street, South Yarra, Melbourne.